In trying times, fleet managers are under even more pressure to optimize efficiency and reduce costs — while fulfilling regulatory requirements and tightening security controls. To do this effectively, they need immediate access to reliable intelligence about overall fleet health before taking corrective action.
This valuable information is a product of a smart combination of software and telematics hardware — designed to turn fleet device data into usable insights via a GPS tracking platform, or telematics platform. But as with all things, not all platforms are created equal.
Telematics describes devices that merge telecommunications and informatics to enable wireless information-sharing. This information is then fed into vehicle tracking software, which presents it in a meaningful, visual format that’s easier to interpret.
With a plethora of telematics and tracking solutions out there, you’re truly spoiled for choice. But here are a few factors to consider as you make your decision:
While definitely not critical, it can be a competitive advantage to choose a white-labeled telematics platform. This means your brand identity and your domain are front and center, and your clients don't even have to know about the telematics platform provider. As far as they're concerned, the platform is under your brand.
This feature gives you all of the credit and creative control, with none of the technical and developmental responsibilities.
Renowned business management pioneer Peter Drucker once said, “If you can’t measure it, you can’t improve it”. Effective measurement depends on device monitoring to ensure fleet managers can optimize efficiencies wherever possible. A GPS tracking platform should offer features that include (and continue to build on):
To ensure you can deliver the same consistent quality solution to your clients, wherever they are, it helps to choose a device-agnostic telematics platform. The setup process immediately becomes easier if the platform you choose is already pre-integrated with various popular tracking hardware.
If you’re supporting clients, you need rapid, responsive service to deal with queries quickly. Because time is money. So, make sure you’re working with a telematics platform provider that makes serviceability easier through ongoing training support and a dedicated account manager you can talk to – ideally in your language and time zone.
To offer a fleet tracking service that’s truly global, you need a multilingual support team across the world — with the functionality to add new languages on demand. Whatever platform provider you decide to go with, do they give you access to a world-class support team?
Look for a partner you can trust with an indirect distribution model that’s focused on service excellence and fleet management innovation.
3Dtracking is a global fleet management solutions platform, powered by people and our partnerships. We empower our partners to thrive, and we do this by making telematics easier.
Contact us if you'd like a personalized demo of our platform.